HOW DO I RETURN AN ITEM?
- In the case that you are not satisfied with your buy and wish to return it, if it’s not too much trouble, reach us inside 30 days from accepting your order.
- If it’s not too much trouble, give us your Tracking number just as justification for your return. Our customer support team will audit the return demand and will send further guidelines if the return is supported.
- Just things bought straightforwardly from luxabble.com will be acknowledged for returns.
- Returned things should be in unique bundling, including any adornments, manuals, and documentation.
- Returned things should be unused, in the very condition that we sent it to you, and in their unique bundling. Stains, collapsed cards, broken seals/plastic thwarting broken won’t be acknowledged. In the event that the state of the item dispatched back to us isn’t in satisfactory condition we claim all authority to not discount or trade. Items that have been customized can’t be discounted or traded.
- Non-returnable things includes, things bought through Sale , wrong items bought, and harmed or damaged items through client misusing.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you get a broken item, or some unacceptable item? Just not happy with your order? Please contact our Customer Support team (Contact Us Page) to start the return process. Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- phone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
HOW MUCH TIME IS THE RETURNS PROCESS TAKE?
Processing returns may take up to 7 business days from the day we receive your return. We will email you 24-48 hours to confirm once your return has been processed.
For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.
WE WANT OUR CUSTOMERS SATISFACTION. OUR CUSTOMERS ARE VALUABLE FOR US.
Have any questions?
Contact us at:
📞: +1 201-971-3534
Thank you for shopping with us! Have a great day!